Effective Date: June 19, 2024

At ChimiPets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, chimipets.com. By using our website, you agree to the terms of this Privacy Policy.

We may collect personal information that you provide to us directly, including but not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed securely through third-party payment processors)

We may also collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of visit
• Referring website

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you about your orders, inquiries, and other requests
• Improving our website, products, and services
• Personalizing your experience on our website
• Sending promotional materials and updates (you can opt out at any time)
• Preventing fraudulent transactions and ensuring security

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

ChimiPets does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

You have the right to:

• Access and update your personal information.
• Request deletion of your personal information.
• Opt out of receiving marketing communications.
• Restrict the processing of your personal information.
• Object to the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

ChimiPets reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the effective date. Your continued use of the website after such changes constitutes your acceptance of the new Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ChimiPets Email: support@chimipets.shop

Thank you for trusting ChimiPets with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our website.